Employment Opportunities

We invest in our staff like family because we know the only way to keep growing is to help you grow, too. If you’re looking for a rewarding career that feels like home, let us break down the details you want to know.

Employment Opportunities

We’ll invest in our staff like family, because we know that the only way to keep growing is to help you grow too.

LET US INTRODUCE OURSELVES

We are Concierge Aesthetics & Plastic Surgery

We’re a brand built around creating the beautiful in each and every patient. The one thing we know for sure: It all begins with our team.

From our customer service staff to our doctors, each of our team members contributes and is integral part of how we work and meet the needs of our patients.

THE REASONS TO WORK WITH US

1. Your Position Matters– The average person will spend 90,000 hours at work. Wow, why not do it in a creative environment where your work matters! As a growing company, we always feel like we are in “start-up” mode around here. Everyone here hustles and knows their work matters and contributes to the bottom line daily.

2. Room to Grow– We love to see you succeed! When motivation and hard work meet, there’s always an opportunity for upward advancement with us. We take personal and professional development seriously and ownership builds in one-on-one meetings with team members 2-3 times per year.

3. Beautiful Benefits– We’ll take care of you! Medical, Dental, Vision and 401k is available to all full time positions. Our PTO plan matches and exceeds most corporate offices in the area!

4. Be Yourself– Personality is everything, and we want to see yours shine. Build relationships with customers, and live life outside the cube!

5. Family Owned– Finally, a business you can relate to! We always work hard, but we keep our perspective in the right place.

OUR PROMISE TO YOU

1. We’ll Listen– Have a great idea, a concern or any other thought to share? We want to hear it! With an open-door policy and weekly meetings, we’ll always make you feel heard.

2. We’ll Communicate– We’ll never leave you feeling confused. Every position has a job description, and we’ll always be clear about our expectations.

3. We’ll Be There– We don’t leave the work all in your hands. You’ll find owners and the management team working towards our goals right alongside you.

4. We’ll Be Intentional– We are passionate about every aspect of our business. Finding the perfect fit for every position, to growing professionally by attending seminars, we are committed to caring about it all.

5. We’ll Celebrate– If we see your success, we’re going to let you know it! From parties to presents, or even a surprise donut run in the middle of the week, we promise to acknowledge work well done.

Come join our team, here are our open positions:

Social Media/Marketing Coordinator

Concierge Aesthetics and Plastic Surgery is the number one provider of CoolSculpting in the Midwest and we rank in the top 200 of the nation in injectable providers for Allergan. Our medical spa takes pride in treating our clients like first-class every day. We are growing and looking for exceptional people to join our top-notch team.

Ideal candidate will be responsible for collaborating with other marketing team managers, creative/design directors and contract vendors to develop and collaborate on successful social media campaigns. Their duties include communicating with Design Director, overseeing social media campaign schedules, and pulling KPI data to determine social media campaigns’ success.

Summary of expectations and responsibilities associated with the position:

Understanding KPI’s and helping to define them specifically for Concierge’s social media
Collaborating with other Social team members, Design Director, Marketing staff, CEO and owner to provide attractive and informative campaigns—including promotions, tutorials, before and after’s, reels and client enteractions
Monitoring all social media content
Tracking the performance of the campaign
Keeping up with technologies used in social media and social platforms
Using social media marketing tools
Tracking patient engagement and collaborating on SEO to optimize campaign content
Establishing relationships/networks of industry professionals or influencers on social media
Work with minimal supervision as a member of the creative team in a fast-paced marketing environment

Writing/Editing:

Writes regularly—social ads, scripts for video
Proofreads and edits copy with a strong sense of what makes content compelling
Works to understand and communicate our key services, products and promotions
Develops, create and edits social media posts, ads and campaigns

Photo/Video/Content:

Creates, films and edits video and photos shoots as needed on site and off
Solid understanding of Later.com
Advanced experience and abilities in Canva
Understanding and experience in Adobe Illustrator, Adobe Photoshop, Adobe Premier a plus

Qualifications

· Bachelor’s degree or 3-5 years of relevant work experience required.

· Experience in marketing and communications preferred.

· Experience in medical spa, skincare or day spa preferred.

· Good organizational skills and attention to detail; ability to meet deadlines while coordinating multiple projects and tasks.

· Demonstrated commitment to excellence.

· Ability to work collaboratively and creatively in a fast-paced environment.

*Compensation will be based on experience.

Experienced Aesthetician

Ideal candidate will be a polished and experienced professional who is self-motivated and driven. Sales are required and candidate will be given monthly sales goals.

Candidate must be able to work Saturdays.

Qualifications: Candidate must be able to offer a luxury spa experience. Advanced training will be offered but candidate must have a minimum experience of three years performing treatments.

Summary of expectations and responsibilities associated with the position:

Provide various treatments, waxing, chemical peels, dermaplaning, IPL, Pixel, tattoo removal, HydraFacial, Microcurrent facial, Skin Tightening, Ulthera, CoolSculpting, laser hair removal including private body parts, as required by client.
Treatment documentation, photos, and consent acquisition.

Confer with the Medical Director or Nurse Practitioner and other staff on proper treatment protocol.
Be available for trainings on various procedures and equipment as needed.
Attend training seminars as required.
Increase sales through product and services promotion.
Help coordinate and execute special events.
Cross reference other procedures to generate additional sales.
Provide top-level procedure and product knowledge, ensure excellent client services are always provided.

Maintain and stock treatment rooms, ensure treatment rooms are being adequately maintained.
Wash and fold laundry and prepare location for the following shift.
Make 20 follow-up phone calls daily.
Inventory records reported weekly.
Service and Retail log communicated daily.
Uniform clean and worn always when providing services; must maintain a professional appearance at work, no facial piercing or tattoos visible.
Always keep the Spa clean; Opening and closing procedures must be followed.
Assist and/or answer calls, complete call log sheet for inbound and outbound calls, assist with payment intake, consult with walk-in or phone-in client regarding treatments, procedures, and other services.
Network in the community monthly.
Downtime procedures and policies as directed by Director of Operations.
Knowledgeable on all equipment, procedures, and policies.
Knowledgeable on all current promotions.
Read and respond to weekly newsletter and all executive communication.
Be available to cover other locations when needed.

*Compensation will be based on experience.

Full Time Patient Service Representative

Concierge Aesthetics and Plastic Surgery is the number one provider of CoolSculpting in the Midwest and we rank in the top 200 of the nation in injectable providers for Allergan. We take pride in treating our clients like first-class every day. We are growing and looking for exceptional people to join our top-notch team.

Qualifications:
The Patient Service Representative reflects the mission and values of Concierge Aesthetics and Plastic Surgery, adheres to the Code of Ethics and complies with all policies, procedures, and guidelines.

Ideal Candidate

Must possess excellent time-management and task-management skills.
Must have a knowledge of sales and the aesthetic industry.
Must be able to function well in a fast-paced environment, kindly respond to patient and staff needs, and responsibly respond to all patients and potential leads in a timely manner.
Must have a strong sense of urgency.
Must be able to understand and demonstrate both luxury and quality service.
Minimum experience – 2 years.

Essential Duties and Responsibilities

Handle patient inquiries, assist with walk-in appointments, analyze, and respond to patient requests either in-person or by phone regarding basic aesthetic questions, aesthetic and plastic surgery services, scheduling, purchasing, patient accounts, requests for forms, brochures, booklets, and other documents.
Communicate effectively and efficiently.
Provide excellent, high quality customer service to patients and staff.
When necessary, modify call processing to provide the highest level of service to all callers.
Manage patients and potential leads by quickly responding back to all inquiries within 2 hours.
Maintain current knowledge of products, services, company promotions, current events, and staffing.
Maintain efficient work progress that meets the service goals established by management and the executive team.
Document all patient information, communications, and sales in our system.
Serve as a back-up for receptionist duties as needed.
Other duties may be assigned.

*Compensation will be based on experience.

Come join our team, apply by giving us a little info!

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